Terms, privacy & refunds

Terms of Service

By ordering a RX IPTV subscription you agree to these terms. Your subscription is for personal, non-commercial use in your own household. You may stream on as many screens at once as your plan allows; sharing your login outside your household or reselling it without a reseller agreement ends your subscription without a refund.

Channel line-ups and the on-demand library change over time as content is added or removed. We aim for continuous service but cannot promise that every channel is available at every moment. Planned maintenance is announced on WhatsApp where possible.

You are responsible for your own internet connection and device, and for using the service in line with the laws where you live.

Privacy Policy

We collect the details you give us at checkout (name, email, WhatsApp number) and basic account information needed to run your subscription, such as your plan, expiry date and connection count. We use this only to deliver the service, send your login, remind you about renewals and answer support requests.

Card payments are handled by our payment processor. We never see or store your full card number. Identity checks during payment are carried out by the processor under its own privacy policy.

We do not sell your personal information. To ask for a copy of your data or to have it deleted, contact us at the email on our Contact page.

Refund Policy

Trials are not refundable. If the service does not work for you on a paid plan, contact us on WhatsApp within [X] days of purchase and we will first try to fix the problem. If we cannot, we will refund your payment for unused time.

Refunds are not given for problems caused by your own internet connection, unsupported devices, or breaches of these terms.

This page is a starting template. Have it reviewed for your business and the countries you sell to before publishing.